Transfer refund incomplete!

elbeto · 27 February 2018 22:23

Sent a transfer to Mexico (1236.99 GBP) and was rejected. It has now been partially refunded back to me (1228.81 GBP instead of 1236.99 GBP). Why?

Frank · 27 February 2018 22:26

Probably fees from intermediary banks.

henrikbjorn · 28 February 2018 10:22

As Frank said it is due to intermediary banks taking a fee. More information can be found on the Revolut blog

anon33247966 · 28 February 2018 11:35

Hi there. Your transfer was sent via SWIFT (Society for Worldwide Interbank Financial Telecommunications), where international wire fees applied by the intermediary and beneficiary bank, and not by Revolut.

elbeto · 3 March 2018 23:08

Thanks all. As it happens, I tried sending money to Mexico (but to a different bank than the one mentioned above) and that transaction was also rejected (I haven’t got luck sending money to Mexico it would seem). On that occasion I did get the full refund. Would that mean the transaction could have gone through another intermediary bank that didn’t apply any fees?