Hi I am bit nervious because I really need the money soon.
My employer paid me last thursday from UK in GBP to my SWIFT account (without the reference number) instead of paid me to the LOCAL account in GBP. Yesterday I wait hours until a live agent told me to wait yesterday night. Nothing.
This morning at 7.45 I started a new chat, 3 hours later a live agent escalated my case and 4 hours later still waiting.
I have read in the FAQ that receiving transfer in GBP in swift would be cancelled, but my empoloyer says the money has been received by Revolut.
However yesterday live agent told me the money would be received, not cancelled. So I do not know what to do, and the chat is hours waiting. What can I do?