Transaction refused?

I just tried to buy something with the card. I have a couple houndreds of USD available (according to phone app). However when I try to pay I get “transaction refused”… Why?

Visa or Mastercard?

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I have Mastercard… why?

Without more information about your situation (e.g. What kind of transaction is it, with what party, what the payments processor is, …), it’s quite hard to diagnose the situation as a consumer.

I recommend contacting :R: live chat or via Twitter/Facebook.

Where can I find the live chat?

I would check security section.
Then l would check if the shop demands 3DS secured card (Revolut doesn’t support that).

It’s because of the master card secure code or 3DS.

„3D Secure is a technical standard created by Visa and MasterCard to further secure CNP (Card-holder Not Present) transactions over the Internet. MasterCard brands their system as ‘MasterCard SecureCode’“

This is not supported by Revolut at the moment