Transaction notification stopped working


#1

I was getting notifications to my phone with transaction details immediately after using my card both purchasing and at ATMs. If I wasn’t on WiFi at the time, the notifications would come in the next time I was on WiFi (I don’t use data in the US).
Now I am not getting any transaction notifications at all. I have checked the settings in the phone (S6) and notifications are turned on.
Is this service no longer available or do I have to do something with the phone?


#2

Hello @beeare,

Please log out and log back in - it should be ok after that. :wink:

Best,

Andreas K.


#3

Thank you.
I did that and the notifications are now working.