Transaction by Revolut card debited credit card


#1

I used my Revolut card at a point of sale for the very first time. The payment went through fine but it is not showing that it debited my Revolut card but the card I use to top it up. What can Ido to have it debit my Revolut balance please?


#2

Hmmm, did you use revolut card and you cannot see this operation in your revolut app but you see this in your bank’s account in card’s history?
Did I understood you well?

If you see it on revolut app- you have spent money from Revolut account…


#3

Where is it showing that? AFAIK that should not be possible, Revolut only charges attached third party cards upon a top-up but not for transactions. The only exception I could think of is an automatic top-up when your Revolut balance is low - but even then it would be the top-up and not the transaction itself. Could that have been the case here?


#4

In the meantime the app has uploaded and is showing a declined transaction. I had enough balance and the purchase actually went through. I cannot understand.


#5

Contact Revolut’s support about that issue.