topup via TransferWise

[andrewjdavison]

@revolutuzer / @David928374

See here:

Top up with Transferwise Debit Card suddenly failing.

Hi there, I have a Transferwise Debit Card which I’ve used twice before to top up my Revolut Card with no problems. Today, I tried again and the payment failed, telling me the address I’d entered in Revolut for the card doesn’t match what I have registered in Transferwise. I’ve double checked and it does - I’ve also re-entered my address in Revolut, but the top up still fails. Any idea why it’s telling me the addresses don’t match when they do. And any idea why it worked before, but not now? …

You’re not the only one having this issue

I discussed with both TW support and Revolut staffer @anon33247966 - basically, when you try to top up your Revolut card with your TW card, it checks the address you entered against the country the TW card is issued in (UK). In my case, I gave it a UK address so it should have matched fine, but it didn’t. When Revolut thinks there is a mismatch, it cancels the top up. Transwerwise support confirmed they weren’t declining the payment, rather Revolut was instantly reversing it after the mismatch.

According to @anon33247966, the address mismatch issue is a problem with the processing company that Revolut use for their top ups. Last I heard from @anon33247966 was that a bug report has been filed with this processor and it’s pending.