Topping-up My Three mobile account


#1

Have any other users had problems in registering their card online with Three mobile? It takes the money from my Revolut account (but my credit with Three does not increase). A few hours later the transaction is reversed and the money appears back in my Revolut account. Just me with this problem?


#2

If you’re desperate it could be worth going to a store and using your mastercard to buy a mobile phone top up


#3

Have you check if Three supports prepaid cards?


#4

Thanks Frank and James - both valid points. Not desperate, using top-up vouchers. But intend travelling overseas (vouchers not available), so will stock up afore I go. I was just interested if anyone had experienced the same problem.


#5

I’m not sure whether this policy is just exclusive to Three, but typically mobile phone providers do not accept pre-paid cards (To reduce fraud, spam, robo-calls, …).


#6

I’ve definitely used my Revolut card to top up my Three account on the website, when it wouldn’t accept my normal debit card for some reason!