I do not know if somebody have similar problem like me, but it seems like a bug. I am using Huawei P9 Lite phone, I have tried to top up money yesterday from my Norwegian card. When you press top up it should come 3D password authentication table (and it is normal for Norwegian bank system) but instead of that I get white screen and that is it. I tied few time, one time table appeared, but when I tried fill in phone number it dispersed again, I guess it something wrong with resolution. Finally I succeeded with iPad.
P. S. I have tried support it hopeless, they treated like old man how do not get along this smart phones.