Top-up refused

Hello,
I tried to top-up my new account with two different creditcards. Both were refused. I don’t understand why… Both creditcards are valid. The errormessage says: can not find the secure link. The creditcard guys say that there was never a request to send money. The problem must be at Revolut. Does anyone have an idea? I’m trying to reach Revolut, but no reply…
Syllvia

Have you verified Your account ?
Maybe trying topping your :r: card with amount which exceed limits? :slight_smile:

Sounds like a 3DS problem to me.

1 Like

An agent has responded and resolved your query :slight_smile: If you have other questions let me know!