I am currently trying to top up my EUR account on the Raiffeisen (Switzerland) e-banking platform. All is going well until I have to input the reference number for the payment, which is not recognized (see screenshots attached). I get the error message “Please enter a valid SCOR reference number starting with letters RF”.
I tried adding just “RF” at the beginning, then a couple of extra 0s, to no avail. I’ve also tried to run the number through this creditor reference calculator, still no luck. Is there something I’m doing wrong? I couldn’t find any info on this specific issue.
Thanks in advance!