I’m trying to top up my account like i usually do almost every day, sometimes the process fails and i just need to contact my bank to enable 3D secure, because for some reason
they disable it if i do alot of transactions with the same value.
Today i’m trying to do a transaction and the top up fails, not in the same step like it usually fails, this time it just says “the payment could not be authorized”.
I contacted my bank account, the 3D secure is working properly and they said that they didnt receive any authorization request.
So i contacted your support for help, turns out its nothing more then looking at your faq, the answers have no context with the questions asked, if i cant receive any information from your side regarding the problem, how can i talk to my bank to figure it out?