A couple of quick questions, I have just downloaded the app, transferred £100 into the account and requested a physical card.
Question 1 - The app is showing two top ups, one that says completed and one that is in grey and says pending - is this usual / have i requested two top ups in error?
Question 2 - Do I need to verify my identity? This doesn’t appear as an option & in the verification & limits section is says my limit is £25,000 a year
Apologies for all the questions