Top Up Limits & Terrible Support


#1

I was initially given a 25k top up limit which has been wonderful as I’ve been using Revo to cash out some coins ive had in coinbase from a few years back.

I’ve also been paying my server hosting people and various friends until one transaction was declined and they immediately froze my account and reduced my top up limit to 4k!

I’m completely verified, live by independant means from savings, investments and Ive sent every bit of infrmation they’ve requested but their ‘bot’ won’t get back to me despite saying they would look at my documents within 24 hours. This was 3 days ago.

I can understand wantng to know where income has been generated from but it’s not my fault BTC and ETH are worth so much more now?

I don’t understand the issue?!


#2

Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.


#3