Top-up limit


#1

I just made a transfer which will be larger than my annual top-up limit. What do I need to do now to resolve the issue?


#2

I have been waiting 30 minutes to connect with a live agent to try and resolve this issue. Definitely not the best with customer support.


#3

Now waiting almost 1 hour and still no support.


#4

If still nothing- try Twitter.(you can use Facebook too)


#5

Not on Twitter but I am trying them on Facebook. Let’s see if there is any success.


#6

Now told that I have to wait a few hours for them to contact me back…


#7

We have increased your limit - Please don’t hesitate to contact us if you have any further questions.

Have a great day.

Regards,

Andreas K.


#8