why does revolut stop support funding from US bank?
Hi @huynhducloi and welcome to the Community
You should be able to top up your account with almost every bank, but there are a few things to keep in mind for the card to be accepted.
You can top up your account with Mastercard®, Visa® and Maestro® cards issued in supported countries. Unfortunately, American Express, Union Pay, PayPal, Cirrus Clabe and Discovery cards are not supported. Credit Card top-ups are not available.
Revolut doesn’t support card top-ups from the following countries: Afghanistan, Algeria, Angola, Belarus, Bosnia & Herzegovina, Burkina Faso, Burundi, Cambodia, Central African Republic (CAR), Côte D’ivoire (Ivory Coast), Cuba, Democratic Republic of the Congo (DRC), Egypt, Eritrea, Eswatini (formerly known as Swaziland), Ethiopia, French Guiana, Guinea, Guinea-Bissau, Guyana, Haiti, Iran, Iraq, Laos, Lebanon, Liberia, Libya, Mozambique, Nigeria, North Korea, Pakistan, Palau, Palestine, Panama, Republic of the Congo, Sierra Leone, Somalia, South Sudan, Sri Lanka, Sudan, Syria, Tajikistan, Timor-Leste (East Timor), Trinidad & Tobago, Tunisia, Uganda, Vanuatu, Venezuela, Yemen, Zimbabwe and Russia.
You can read more about it here.
Hope this helps
So why tops up from American with Visa card does not work. America is Not in the list you mentioned
Is it definitely a debit and not a credit or prepaid card? If it is a debit card you probably have to ask support about your individual case.
@huynhducloi, Sorry to hear that your card is not working. Please note that only Mastercard®, Visa® and Maestro® cards issued in supported countries will work in account.
If everything is fine but still you are facing the same problem, then kindly check out this FAQ link for further help.
Hope this helps.
@glesga, Thanks for the help my friend.
SG | Community Team
What is your supported countries
You can check the details related to supported countries in the solution mentioned in this post @huynhducloi. Please let us know, if you need anything else.
SG | Community Team