Recently, all top-ups from Revolut fails, with reason: “3D-Secure Authentication Required (20154)”, the issue being, I don’t get an option to go through the 2FA check.
I contacted support, who suggested reinstalling the App. This allowed me to do one top-up, since the 3DS prompt came and allowed me to continue. When I then try to initiate manual top-ups, it goes straight to fail.
The support agent suggested I should contact by Bank, claiming this is an issue with my Card. They declined, saying Revolut is supposed to prompt for the 3DS, which seems to match the error code I see in Revolut.
If I delete the card from Revolut, it also allows me to do 1 top-up (with 3DS validation) before it breaks again.
The issue seems to have started together with the new EU regulations about 3DS.
I live in Denmark, and is using a card issued by a Danish authority.
I have confirmed with several of my colleagues, who has the exact same issue.