Top up exceedee

It’s now been 4 days since I’ve not had a reply.
This has left me with no money to look after two toddlers and a 6 week baby!!!
I needv my benefits out of the pending balance
Please can someone help I’m getting g really depressed. I have no help from anyone as I’m a single mother, please can some one help me

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The fastest way of contact is Twitter. Are you able to use it?