I asked my bank in the US to send a SWIFT wire of $100 to my Revolut account, using the instructions provided in the app.
The wire should have arrived by now but does not show up in my account.
I suspect the wire to be stucked in the pool at LLOYDS. Possibly my account reference is not exactly where it should be for an automated routing to my account.
I provided in the in-app support chat all the details, including the swift wire reference number. No response as in-app support is broken for days.
Can I expect a manual assignment of the wire to my account ?
I am new to Revolut. I must say that finding the in-app support closed since I joined is quite disappointing. Can someone here from Revolut help or is this the kind of service level I should expect ?