Time lapse

Ellen16 · 12 November 2017 03:24

Does there need to be a time lapse between doing a Top up and making a withdrawal from an ATM?? It appears to be possible to Top up and immediately do an online transaction. Today, I topped up but HSBC ATM said something about ‘temporary issue with your institution’ and did not dispence cash!

Juliopp · 12 November 2017 13:06

Hey @Ellen16

There’s not such a requirement, your withdrawal failed for some other reason

Ellen16 · 16 November 2017 21:06

Thank you Julio! I’m not sure what the problem was. In broken English I got
msg like " we temporarily can’t do business with your institution’ !! I
waited a few days and used the ATM of a different bank. There was no issue!

Juliopp · 16 November 2017 21:07

Fantastic, @Ellen16
Guess it was definitely a temporary issue either from the or from :r: