Ticket stuck in support


#1

Hi,

I recently sent a support request that I didn’t get the tracking number sms for my Revolut card.Also, I was told my previous inquiry about the top up limit is transferred to the verification team. It seems something is not going through, as I haven’t even gotten an answer from the bot.

Could you please check what is wrong?

Thanks!


#2

This is a user forum and issues raised may or may not be picked up by Rev.
Best to contact them via Twitter or Facebook.


#3

Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.