I feel that I speak about my money with a robot on the chat. It s 2 weeks that I try to put in touch with them and after 2 weeks I speak with a robot that make me just one question por day and then no answer. Very very very frsuatrating. I thing that in the Market they are the worst. I thing that N26 are much much better.
Ask a more complex question. Rita, the bot, will then respond that she can’t handle it and will forward you to a person. Also, you could type “live agent”.
If you think chat is stuck, type “resolved”. Or log out and back into the app. Or talk to them on Twitter.