A repeat thank you. Used NFC card several times in same bar, for some reason this triggered anti-fraud checks and my card was blocked. Helpful message telling me this and a direction that I could unblock my card within the app, sorted in seconds, excellent, When same happened with my legacy bank, card was blocked until I turned up in person with photo id after I got home from holiday 2 weeks later. Superb service
Glad someone is getting a response!
I have also good experience so far, thought haven’t used support much!