Testing: Don't use your EUR creditcard for Top up!


#1

I Top up my Revolut account with 10 EUR with my EUR creditcard (ING-bank in the Netherlands). Cost me 10,10 EUR.
I never do so again …


#2

(Zijn ze nou helemaal van de pot gerukt die banken: wrom 0,10 euro extra? Wat een onzin)


#3

Back to English … :nerd_face:


#4

You paid 0,10 EUR because you topped up with your CREDIT card, irrespectively of the same currency. Credit card top ups cost 1%. Refer to the list of charges.


#5

Indeed … I never know … It is a shame!
So my title (don’t use a creditcard to top up is right) !!!


#6

Hi @SiertW_NL,

Really sorry to hear you were not aware.

Topping up in GBP and EUR with a debit card is completely free.

Supporting credit cards and top-ups in USD is expensive for us. We’re working to bring these costs down, but until then we have to charge:

      1% per top-up with a credit card

      3% per USD top-up with a debit card

     4% (1% plus 3%) per USD top-up with a credit card.

Best,

Andreas K.


#8

I cannot see any charges applied by Revolut. Are you sure this fee is not by your bank?


#10

Where can you see the charges?


#12

Ok. Any fees applied by Revolut can be found in the app. This one looks like a fee applied by your bank.