Terminated card

[kubson]

Thank you for ur answer but:

1. I dont have chat in my app beacuse I have standard revolut plan, (not premieum or metal).
2. My card is not terminated. I have 2024 expiration year, but card just disapeard from app. I see link (manualy re-link card) but I have error “your card has been terminated and cant be linked. Please order a new card or contact support for assistance”, my question is why?

[Itzsaraa94]

I understand how frustrating it may be but trust me when im freaking you freak out you tend to give in a blind eye, I went to posts didn’t find anything that could help me. I even tried the in-app support to no avail. So excuse me for coming to a ‘‘User community’’ but that looked like the best option.

[Frank]

@kubson

I dont have chat in my app beacuse I have standard revolut plan, (not premieum or metal).

The chat is available for all customers, not just premium.

[Frank]

So what reason did support give you that they weren’t able to re-link the card?

It’s possible, and a support agent is the only way to do it. There’s no option for it in the app to do it on your own. And if support can’t do it, there must be a very specific reason in your case why it’s not possible.

[hichcos1201]

Bonjour ma carte a été bloqué du à un paiement que je ne pas reconnu par erreur
Pouvez vous me la débloqué svp?

[sale]

You have to contact support in the app.
Dashboard -> “’?” in the bubble at the top -> scroll down “new chat”.
Ask them to link the card again to your account.
If you only receive the automated answer by Rita type “live agent”

[sale]

You have to contact support in the app.
Dashboard -> “’?” in the bubble at the top -> scroll down “new chat”.
Ask them to link the card again to your account.
If you only receive the automated answer by Rita type “live agent”

[Levente1]

My card is terminated too. Please resolve it! Thank you.! Levente Jere

[francesco334]

Hi, my card has been terminated from the application for my mistake after a blocked payment, and I have the " real " card with the same numbers, can someone reactivate it ?

[Elisa]

Hello, I have the same problem and found the chat in app. But the awaiting this to find a support is long…

[viktorfogarasi]

My account has been locked
I sent all the necessary information
Please open my account
thank

[AlexV1]

My card is terminated can you please reactivate ? I cant link it again
Thank you ,

[Jensfan]

Hello, I have the same problem as my card is terminated and I can’t reactivate it. Could you please do it? Thanks!

[Kotryna]

Hello, I have terminated my card out of mistake and nobody helps me via chat, could you please reactivate it? Thank you!

[urbino]

Hi I have a problem. After upgrade revolut app has been removed my virtual card …
Please I don’t remember my 16-numbers card for new link it …
Thanks

Petr Urban

[Deniii23]

My card is also terminated… can you please reactivate it? So that I can link it again
Thank you.

[Skytter]

My card has been terminated. Can you please reactivate it?
Thank you.

[Morsolyog]

My card has also been terminated and I’d like it to be reactivated. Please. Thank you!

[Frank]

Terminated card

You have to contact support in the app. Dashboard -> “’?” in the bubble at the top -> scroll down “new chat”. Ask them to link the card again to your account. If you only receive the automated answer by Rita type “live agent”

Just saying “please” here does not do the trick.

[qkac]

Hi, my card has been terminated and cannot be linked, can you please help me?