Terminated card

The chat is available for all customers, not just premium.

So what reason did support give you that they weren’t able to re-link the card?

It’s possible, and a support agent is the only way to do it. There’s no option for it in the app to do it on your own. And if support can’t do it, there must be a very specific reason in your case why it’s not possible.

Bonjour ma carte a été bloqué du à un paiement que je ne pas reconnu par erreur
Pouvez vous me la débloqué svp?

You have to contact support in the app.
Dashboard -> “’?” in the bubble at the top -> scroll down “new chat”.
Ask them to link the card again to your account.
If you only receive the automated answer by Rita type “live agent”

You have to contact support in the app.
Dashboard -> “’?” in the bubble at the top -> scroll down “new chat”.
Ask them to link the card again to your account.
If you only receive the automated answer by Rita type “live agent”

My card is terminated too. Please resolve it! Thank you.! Levente Jere

Hi, my card has been terminated from the application for my mistake after a blocked payment, and I have the " real " card with the same numbers, can someone reactivate it ?

Hello, I have the same problem and found the chat in app. But the awaiting this to find a support is long…

My account has been locked
I sent all the necessary information
Please open my account
thank

My card is terminated can you please reactivate ? I cant link it again
Thank you ,

Hello, I have the same problem as my card is terminated and I can’t reactivate it. Could you please do it? Thanks!

Hello, I have terminated my card out of mistake and nobody helps me via chat, could you please reactivate it? Thank you! :slight_smile:

1 Like

Hi I have a problem. After upgrade revolut app has been removed my virtual card …
Please I don’t remember my 16-numbers card for new link it …
Thanks

Petr Urban

My card is also terminated… can you please reactivate it? So that I can link it again
Thank you.

My card has been terminated. Can you please reactivate it?
Thank you.

My card has also been terminated and I’d like it to be reactivated. Please. Thank you!

Just saying “please” here does not do the trick.

Hi, my card has been terminated and cannot be linked, can you please help me?

Hello! My card was also terminated today. I don’t know what to do. No one on chat is answering me!

Hello , i removed my card from the app by mistake and now when i want to link it again the message “your card is termimated” appears , can you help me activate it please?