Terminated card

My card has been terminated. Can you please reactivate it?
Thank you.

What do you mean “terminated”? Has the expiry date passed or is it blocked somehow?

It is OK now thank you.


I have the same problem, terminated and asked for a new card because of delayed arrival. Now new card is on its way and the old has arrived. Can you reactivate it please?

You have to the contact support in the app.
Dashboard -> “’?” in the bubble at the top -> scroll down “new chat”.
Ask them to link the card again to your account.
If you only receive the automated answer by Rita type “live agent”

1 Like

Ok, thank you, I will do