Hi guys! So here is the deal. Swipe payment is the norm in the US, some shops use the same terminals we have in Europe, but the slot for chip payments is sealed. It’s just not an option.
However, each time I try and pay on one of these terminals, my payment is declined and my transaction record says that I should have used chip and pin for security reasons.
This is really annoying, I’m basically scared of not being able to pay for my meal all the time. I contacted Revolut and their customer service representative tried and convince me that chip payment was available. I mean, I understand that your payment processor is top notch, and it’s 2018 and all, but there’s still a real world out there. And you guys haven’t invented credit cards. Believe it or not, most of us have been using them for a while. We know how they work. If we say that chip and pin was not available in the real world, it’s because it wasn’t. I don’t know, take a trip to the US and see for yourself.
Anyway, has anyone else experienced a similar issue and how can we prevent this from happening? Am I the only one who thinks that their security feature is not helping at all? I want to love Revolut, but being unable to use swipe or contactless whenever they’re activated is a real turn off for me. I need to be able to trust my bank!