Swift transfer


#1

Can anyone tell me if Revolut returns a swift in the currency it received it. I have had a very bad experience and the customer service was unable to help. By mistake, I sent in swift instead of Sepa (there was no Sepa option the transfer I made). Result: I received the amount back less 340 Euros for… Exchange fees. I can handle the transfer fees for the mistake but not the exchange fees as the account is in Euro and transfer has been made in euro…
Anyone could help?
Gilles


#2

Hi there.

I’m really sorry to hear that. Just to clarify the transfer will automatically be rejected. Unfortunately, the intermediary banks can apply fees on this.