I’m a bit stuck with the app right now, and have not received any response from the ‘live agent’.
basically woke up today with 2 notifications:
- that there was a suspicious transaction and my card had been frozen
- that my account was down to zero
Logged into app to investigate. The card is frozen until I un-freeze, but there is no information about the suspicious transaction and my account is not at zero.
So I’m not sure what my options are here. If I unfreeze does that approve the ‘suspicious transaction’? No transactions were made last night that would put me to zero. Or maybe something slipped my mind, but I can’t be sure if I can’t see the details.
anyone had something like this happen?