Dear Revolut Community,
My account has been suspended after I was supposed to received money that was wired to the recently introduced Euro IBAN Account.
After the transfer was sent back to the sender I contacted Revolut through the InAppChat.
They got back to me and suggested that I could use the old account information with the REFERENCE CODE.
Next I did was to order a premium account to have 24/7 support.
The following day my account has been blocked.
In the chat I can only reach bots who tell me always the same: the account has been suspended due to violation of the terms at 9.1.
However, I went through this and could not find any point that should have been violated.
Unfortunately, since it is only bots answering, I do not get a response.
I still had credit left in the account and do not know how to get this out there or what to do to prove Revolut being wrong in their assumption.