Support takes ages to answer

everytime I receive a transfer into my acc, my revolut account gets blocked and it says 24 hour average waiting time on support chat even though I am a premium user, at least they should have faster customer service for premium users.

I don’t if this is a case, but revolut increases limits when you are using this step by step (no big transfer in the beginning).

We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know.