Support not working


The support on the app does not seem to work anymore - I am reviving messages to help to activate my card (longest 10 minutes of my life) and I cannot answer as it is said it is “offline” while it was 7:30 pm
Is there anyone that could help me activate my card ??
Thank you in advance !


Hi @Msougne,

Apologies for any inconvenience caused. Due to improvement works were taking place, our support team was available until 18:00 UK time yesterday. Please reach out our support team now, as we’re back and ready to help.

Once again, apologies!