Support Chat Still Offline after kill app


#1

Hello,

try to start a in App Chat, but it is offline. Killing the app and restart the app on my iPhone doesn’t change it.
What else to do?


#2

Today is a bank holiday in UK, that probably means limited weekend support hours?


#3

Okay thanks. I didn’t know


#4

Hi @AndreasK, would it be a good idea to add an information about limited support chat availability on bank holidays to your contact website?


#5

Hey guys, definitely agree! We will certainly pass this onto the team to add some sort of notification.


#6

Thank you @Frank, I have forwarded this to the team.