Support chat not working


#1

Hi,
I am trying to contact the customer support using the in-app chat, but the button “Send” is always disabled, even after I write something. I am trying during the time of the day when the customer support is active 8 am-10pm. Can I contact the customer support by email?
Thanks


#2

Hello @As1

Could you please delete and reinstall the app? Our support is available form 8 am to 10pm. Let me know please.

Best,

Andreas K.


#3

I’m experiencing the same exact issue. I had to change phone and the revolut code input field is returning an error message. When trying to click on the “Contact Support”, the chat dialog allows me to enter text but the “Send” button is disabled.

I would like some help to login to my account please.