Firstly I can’t for the life of me figure out how to send a private message.
Unfortunately also there is very little for me to screenshot - I see the “sign up” page - attempt to sign in with existing phone number and pin, then get forwarded to the “enter the code from the sms…” page, but of course never get the sms, so go to contact support chat interface - this all looks perfectly normal, and I can type posts and they appear normally, but as soon as I get a reply, or after a random amount of time the app drops me back onto the “sign up” page. No error messages, nothing the looks changed. I occasionally get dialogue boxes from the chat i’ve just left with what the rep has said, but these frequently disappear rapidly without me doing anything. If they persist and i get to press the go back to chat button, it just takes me to a new instance of the chat, with a new person and none of the old log.
Regarding my phone number, see my first point.