You guys really need better support outside when not signed into the app (like a number to ring or quicker response time). I managed to contact you guys regarding my inability to access the app (no longer have the linked phone number) and was told there was a 4 hour wait. Fair enough, far from ideal. Check back 4 hours later and my chat has disappeared - this time there’s a 6 hour wait.
Any suggestions on how I can move this issue forward?