I’m approaching my top up limit so uploaded documents to verify the source of my funds 2 weeks ago. First it said it would take 24 hours and then it said 96 hours. It is still not resolved. I have tried online chat support several times but get no answer. I’m due an overseas trip next week and need the top up limit increasing asap.
You need to contact @AndreasK ,but since your profile under 24hrs old , you can’t send private messages.
@henrikbjorn can help you to send message
Btw have you tried to type : Live agent ?
(In support chat? )
Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.