Stuck on verifying documents


#1

My Revolut account has been stuck on verifying my account for 10 minute and for the last 6 hours or so. I have send a message though have no received a response, any ideas


#2

Ask in-app support. They aren’t very fast, but still helpful :wink:


#3

Hi Redi! I messaged them as well about 5 or 6 hours ago but hopefully they will have replied by tomorrow morning


#4

Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly!