Stuck in the validation of identity.


I may send my ID card to photo it is very readable, and then i send a photo of me and we refuse me because to i am told that it is not rather readable all this…
Certe i cut myself all my hair and my current head does not look like very my ID card but in this case i make how to validate my identity and have so the access to my virtual credit card?


Hey Tushy. It means that someone at Revolut needs to do a manual KYC and verify your information. You can try and contact in app chat in order to get it speed up. However they are currently very busy so some patience is required. Welcome onboard :slight_smile:


We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know.