Stuck in registering


#1

I can’t finish the registration.
I follow the 3 screen registration, personal, address and email and after type my email and press “hecho”, nothing happens at all.


#2

Might be stuck at the moment due to many applications coming through. I would try a bit later on again


#3

Did you get the sms code?


#4

I have the same problem, when I registered, after i input the code, I write my address and then the email, and it gets stuck on the email page…


#5

Please AndreasK help me, i have my account blocked because i cant scan my prepaid card that i used to top up my account.
I’m not receiving help, i already tried Twitter, Facebook and the app.

Please help me :frowning:


#6

Yes. I got the SMS code.


#7

I’ve replied to your DM.


#8

Are you using an EEA phone number?


#9

Hi AndreasK

Thanks for your answer.
Actually I’m using a number in another country, Costa Rica. My phone number is from Spain.
I can ask to use the number of someone in my family there. Do you like to?

Thank you very much,
Raul


#10

You will need to sign up with an EEA phone number and address.


#11

Hi Andreas,

Actually, I’m using my home address, the one which is printed in my Spanish ID.
So, I will ask someone in my house to turn on my my phone and send me the SMS.
Indeed, I’m able to receive the SMS from Revolut…

Thanks,
Raul