Stuck at verification of documents


I signed up for a new account and I submitted my documents . It says it’s takes ten min before I can get results… but I waited for a day already and haven heard anything. Please advise.
Thank you


I have the same problem


Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.