I am appalled by what an awful company Revolut is. No responsibility and no help from them when their card totally failed me abroad.
The very first time I used the card I got some cash but then the machine ate the card.
What an awful, awful company. They’ve stranded me abroad and want me to pay and wait for a failure with their card. It’s true the bank is behaving criminally by not returning the card and perhaps Revolut cannot force them to return it but ATM machines do not eat the card for no reason.
Revolut is NOT safe and NOT secure and they will not help you when their shoddy system fails you, in fact they will try to make you pay money to fix the problems caused by them.
This should be against the law!
Revolut’s ridiculous and worthless support response: “We are not having control over the banks policy for swallowed cards. Go to “My Card” and order a replacement. A replacement card will cost you 6GBP/7EUR/$10"”
In other words, we failed you, we screwed you over, now pay us!
(Nice exchange rates there, I guess they like ripping off USD users even worse than everybody else).