Stolen phone


#1

Hello, my phone has been stolen while I am abroad and I am trying to use my boyfriends phone to log in to my revolut account, but as I can’t receive a text with the code to log in, I pressed the ‘haven’t receive code’ option but when I wrote a message explaining my problem it had an exclamation mark in the corner so I don’t think it has sent.
Any help getting into my account would be appreciated, and I can’t change the phone number associated with the account as my boyfriends phone number is already linked to his revolut account.
Thank you very much


#2

Hello @Scarletth,

Let’s get in touch via a direct message now so we can resolve this as soon as possible :slight_smile:

Best.

Andreas K.