Stolen card used on TFL


Someone has used my card on TFL in London for £2.80. I didn’t know I had lost it till I got the notification and checked my wallet.

I have blocked the card in app and reported it stolen in app. How do I go about getting the £2.80 back? My balance is negative -£2.80 as I don’t use it much anymore.


Hi there!

I’m really sorry to hear that.

Could you please reach out our in-app support team so that we can help out?