I’ve had my card stolen on Sunday and I reported it in the app when I noticed. Everything seemed ok, because other attempts to use the card were declined because the card was reported lost or stolen.
The problem began yesterday, when I received an actual charge from the card, and now I have a negative balance in my account because there was no money. Someone explain how a prepaid card could have a negative balance please.
If that was not bad enough, I’ve contacted Revolut via App chat, and they confirm the problem but after 2 hours chat without offering any solution they stopped replying, that was almost 24h ago.
So here I am trying to contact Revolut, so if anyone know a phone number or any other contact method please let me know.
Javi