STILL stuck with a yearly limit


#1

So after last weeks reply that my case was escalated to the compliance team, is there any indication as to when my limit will be increased as the account is still in limbo for transferring/spending?!

There appears to be no reply on support chat so not even sure if that function works in the app and it’s not been the greatest customer experience so far :frowning:


#2

Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.


#3