Source of funds verification - still waiting


#1

Hi,

I’m wondering if someone can help, I’m a premium Revolut user and I contacted live chat to verify my source of funds so that I can increase my top-up limit. The support assistant advised they will escalate the chat to the correct department. This was 3 days ago and I’ve still not had any sort of reply back. I’ve tried to send messages in the chat but I get no response.

Can someone help with this please as I would like to increase my top uplimit as soon as possible.

Thank you in advance. :slight_smile:


#2

Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.


#3