Some of my transactions have been reverted.


#1

I started seeing transactions being reverted for no apparent reason. Most transactions are after my recent travel to London and I bought some items from duty-free or tea houses. And now I’m seeing these transactions being reverted.


#2

Hello, what do you mean by reverted ? You bought goods and the transaction are now reimbursed in your account?


#3

I’ve had a transaction reverted recently too. Apparently one of the merchant card acquirers in the UK had an issue recently and erroneously reverted some transactions instead of completing them.

I expect things will catch up and they will be debited again shortly


#4

Hello Artiom,

What happened so far with your problem? Did you receive any notifications from the merchant or got debted by revolut?

Many thanks for your attention!

Cheers


#5

I’ve had about 5 reverted back into my account including a cash point withdrawal. I’m guessing they’ll get it back at some point


#6

I have several notifications since I came back from Japan about some transactions made in some shops which were canceled and the amount was reverted in my account. The most incredible is a cash withdrawal was just cancelled and the amount is recredited ! What 's happening ?


#7

Same for me and some transactions just “disapeared” (I received notifications but they disapeared afterwards)


#8

Any updates on this topic? It also happened to me here in Vancouver with at least 5 or 6 payments plus cash withdrawal and the money was credited into my account (?!). Another thing is some of my recent payments are still pending for more than 10 days.


#9

@ncaeiro Probably a problem with the payment processor. Ever tried to ask in the livechat or on twitter? You sadly can’t expect an answere here on the forum


#10

Hi

I am having the same issue. I had funds reverted after eating at a restaurant.

Do we know why this is happening?

Does the restaurant have my card details still and they will at some point charge me?


#11

This has also just happened to me with a bunch of payments made in Canada. Are these transactions likely to debited again?


#12

Hi!
Same happened to me when in vacation in USA. Many reverted payments and the money back to my account.
After a reverted payment in Walmart, the credit card wasn’t accepted anymore.
What’s going on? What should we do?


#13

Same issue for me in the US. About six or seven transactions reverted, the selection seems quite random, no apparent pattern. A bit worrying. Will be interested to see the explanation for this, if we ever find out…


#14

Hi everyone, i got the same problem after confirmation and finalized payement of a flight booking for Virgin Australia airline. It was on Aug 13th, today I got the message on the app that it has been reverted and the money has been added back on my account. I still have the flight booked though, no message from the airline company (a few days before I booked another flight and the payment has been immediate). Any tips? Should I worry they might deny me the booking later (don’t know if it’s even possible)? I was counting on the card as I was likely to use it for holiday in Aus, but seeing all the comments from people whose card stopped working is worring me a lot…


#15

The same is happening to me on a travel I’m booking to the USA. It’s not reassuring to see that none of you claim to have the issue fixed after all of this time. I beg you please give me an update! I don’t want to lose all bookings I’ve made so far!


#16

it happened to me too. The shop confirmed that the payment did go through. But the payment is still reverted. Support is not answering.


#17

I have also had transactions reverted after returning from vacation is the US! What’s happening??


#18

Got an answer from CS on chat


#19

Hello,
I have the same problem in Chin. What can we do?
Thanks


#20

Do you have any news?