Hello, I’m writing on behalf of my girlfriend who is at work currently.
On may 29, she found a 50£ payment to TFL executed at 01:55AM . At that time she was sleeping.
5 days before she topped up her oyster card with 30£ through the TFL app, but this time the TFL app showed no trace of a top up.
When going to work, she noticed that her oyster card did not get topped up.
She didn’t use her Revolut card as a contactless payment mean in the tube or in buses recently.
So, it’s definitively not the TFL app deciding to top up using the saved card details, nor some kind of “late payment”.
She wrote in the chat on May 29 evening, requested an human but no answer. We tried again yesterday evening, same result. If someone from Revolut can DM me (@anon33247966 ?) I can provide a screenshot and her details.
In the mean time, she disabled the mag stripe and enabled Location-based security.