I topped up my account and as I exceeded the annual top-up limit (not aware it existed) the funds have been blocked.
Customer service sent my request to “another team” to increase the limit.
The problem had to be solved within 96 hours and still nothing!
I have tried to contact them through chat more than ten times.
NOBODY IS ANSWERING.
How to get in touch with those people???
HELP!!! I need my funds!